Technical Service & Support


I.J. WHITE has over 93 years of manufacturing and service experience. Fast, thorough support is provided for every system, including same-day service and parts, training programs and comprehensive warranty packages.

Experienced Turn-Key Engineering
I. J. White provides complete design and technical assistance, ensuring that each system is completely integrated. We also manufacture auxiliary pan and product conveyors to and from the spiral system.  We proudly service the food manufacturing and engineering community.

Quality Control
All I.J. WHITE ULTRA SERIES systems are designed, assembled and factory-tested prior to shipment. Complete, in-house supervision of production and materials ensures that every system incorporates components and craftsmanship of the highest quality and standards.

Fast Installation
I.J. WHITE ULTRA SERIES systems are delivered and assembled as planned. Our modular component design reduces installation time. The Insulated Enclosure, Spiral System and Conditioning Systems are all pre-engineered and simply reassembled in your plant

Worldwide Service Network
I.J. WHITE’s Technical Service Engineers realize the high cost of downtime and the value of fast, on-site service.

  • Global On-Site Service
  • Overnight Replacement Parts
  • 24-Hour/7 days per week Technical Support

With locations throughout the country, we offer same-day service on all our systems.

System Training
I.J. WHITE VERTICAL PROCESSING SYSTEMS are remarkably easy to manage and monitor. All of us at I. J. White recognize the importance of proper system training in today’s multi-shift plants. Our Technical Service Department provides all operations, maintenance and sanitation personnel with hands-on system training. In addition, our Technical Service Engineers are available whenever plant personnel turn-over creates a need for additional training.

I.J. White Support Tools

  • Multi-Shift Training
  • Operations/Maintenance Manuals
  • Preventative Maintenance Videos

Digital Brochures

Phone: 631-293-2211 | Website: www.ijwhite.com